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Diary of a Librarian: When It’s Dead

A while back, my library experienced a disaster of sorts. Specifically, we experienced the kind of disaster that’s at once human-made and essentially inevitable: equipment failure. An AC unit dumped a ton of water all over a bunch of upper story stacks. The upshot is that half of our reference floor is currently plasticked up like that Dr. Who episode where the Cybermen take over. Including the computers and books.

Image result for Rise of the Cybermen

There’s creepy plastic construction sheeting in this episode, swear to God.

We have six computers available, which is half of our usual number, and word has gotten around. People have, for the most part stopped visiting the reference floor. Some diehards still drift in, but they know the score already and don’t need a ton of help from us. If we’re full up here, they cheerfully mosey on down the the unaffected children’s room, which is now abandoned because school has begun.

See? The cosmic spaghetti monster opens a window!

Seriously, this isn’t the worst thing in the world. We’re finding out just how valuable having a copier is. If I had to start a library in 21st century America, I’d rent a storefront and stock it with some computers, two printer/copiers, and a holds shelf. In fact, I’d probably rent five or six and put them in disparate corners of my city. Distributed library, baby!

For now, snug in my centralized library, there are still a few things I can do.

  • Cancel catalog subscriptions. My god this is a plague. Last month, I cancelled 5 Demco catalog subscriptions for various staff members who do not order library supplies. I was warned that it might take a while to remove these mailing, but much to my surprise, we received over double that number from Demco in August! Playing whack-a-mole with unwanted catalogs is filling my time nicely and, hopefully, will help save the Earth someday when the library supplies monopoly of the U.S. stops passive aggressively upping our free mailing memberships.
  • Handle tech problems. We’ve still got ’em! The latest Windows 10 update might have conked out our staff computer/printer relationship and there’s not much I can do except observe. But boy howdy can I observe!
  • Give tech lessons. I love it when people come in and ask about Libby. That is seriously a red-letter day for me. There is no better way to give a free gift than to introduce someone to a library lending app and explain how it works. This is particularly true in the case of an elderly person who is looking at near-term mobility limits and potentially physical frailty. Say what you will about our excessively connected world, but e-books and e-audiobooks are freedom for many of my patrons.
  • Catch up on technical reading. My excellent boss encourages me to read Computers in Libraries at the desk when nothing else is going on. I also relish the chance to pop around the web and see what LJ and PL and AL and XY and ZZ all think about the latest library trends.
  • Run support for adjacent programs. A few years ago, my aforementioned boss and I put together a just-add-water program that took people on a self-guided tour of the city. That kind of got rolled into a larger celebration of the city’s history, and now I just make sure the signs are right and everyone has brochures.
  • Retrain. I’m about to head back into the fray with my first computer hardware course. I might test for my A+ cert when it’s done, just to do it. I’m also going to learn how to operate a camera so that we can firm up an alliance with the local cable access station – a move I’m positively thrilled about.

There’s a lot we can accomplish, even without the books and even without many computers. Not that we should dump either of those important services, but it does give one pause. It’s refreshing to know that our profession is so much more resilient than the specs of its various parts.

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