The concept of decades and years and minutes and hours and stuff like that are all human and based on Earth-specific metrics, like our relative gravity and the speed of our planet’s rotation. Making New Year’s resolutions is as arbitrary as marking this particular day as the first of the year. But when you get right down to it, a lot of human aspirations are arbitrary. Take money. Once you have enough of it to satisfy your personal standard of living, you’re not really going to improve your life by adding more. In fact, you’re probably going to make yourself a bit more miserable because it’s not money that you actually like, but having a challenging goal.
Nevertheless, even the zen-est librarian jumps and hollers at a job that offers a raise. I’ve done it myself! In fact, this attitude led directly to the single biggest kerplunk of my career. I believe that I was too focused on achieving a goal – making more money – and not focused enough upon getting a job where I actually enjoyed the day-to-day.
At my current position, which is not a kerplunk, I experience a rush of happiness when I complete a task, followed by a steep dip into dissatisfaction when I realize that there’s nothing left to do. This spike and dip pattern zeroes itself out. I might successfully help a patron retrieve a password, but then there are no more patrons for a long time and I risk becoming bored. (Boredom! My eternal nemesis!) However, having a steady project, like running a driver update schedule on all of our staff and public computers, keeps me busy and gives me a running sense of accomplishment. Occasional setbacks are inevitable and can be frustrating, but the process is, on the whole, more satisfying than reaching the conclusion.
I’ve noticed this before while hiking, reading, writing, whitewater kayaking, fighting, dieting, roller derby bouting, and gardening. Obviously we need goals for the purpose of motivation and actual productivity; there’s not much point in tenderly caring for a tomato crop all year if you’re not going to get some nice juicy beefsteaks out of it. But is it possible that this is one of those little evolutionary tricks that nature has played upon us humans for our own good, like our desire to consume mass amounts of sugar and sit on our asses all day? Is it possible that this is a trait that is no longer as useful as it would have been when we were, say, running down antelopes over the course of several days?
That’s why, for this fun but arbitrary annual counter, I’m going to make an arbitrary adjustment to new Year’s tradition. Instead of resolutions, I’m going to make adjustments to my life and process that I will maintain going forward. Personally, this will involve a whole lot more walking and biking and a whole lot less buying new stuff. Librarianwise, it’s all about the tech with a big dollop of self-care.
Always Be Studying
STUDY FOREVER! My role at Nevins Library has recently involved an uptick in downtime, and that’s not great for me. I like to be doing something every minute of every day. Otherwise, I get bored! (BOREDOM! My eternal nemesis!) Luckily, the library’s new computer use policy allows staff to participate in educational activities when not otherwise engaged. With the shelves still gone, we have relatively few patrons visiting us on the reference floor, and that means tons of study time.
I intend to work through the Meyers Comptia A+ Certification Study Guide until I’m ready to take the test, then clamp right down on Python and maybe Swift. If I could eventually get a custom iPhone app for library computer maintenance tracking out of this, I’ll be exceedingly happy.
I’m making some adjustments to how I handle low-grade IT problems, which are the only grade of problems I’m currently qualified to solve. I’m de facto IT at the Nevins Library, which was a major impetus of my desire to learn more about computers before I realized that I’m really quite talented at computers.
I recognize that I’m not a “real” IT person yet – the library contracts with someone who has a complete CS education and commensurate experience – but since I’m the one staff members call to unjam copiers in situ, I want to keep track like the big kids. I’ve already started a receipt and ticketing system based on our shared staff server. It’s very, very simple, because it’s literally just a Word and Excel document pair that I fill in by hand after I deal with a tech problem.
Someday I’ll learn to automate it, but for now, it seems to be working OK. My goal this year is to make writing a ticket as natural a process as responding to a tech problem in the first place.
A Little Insulation
I come down very hard on myself. This is a lifelong pattern and it disturbs the people around me. I don’t enjoy it, either. If I knew why I do it, I’d stop! It comes across as unfair and uncomfortable at best, which I know because good friends have leveled with me. I’ve also come to believe that this bad habit may strike people who don’t know me well as manipulative. This alone makes me want to modify this behavior because I am, in fact, a painfully earnest person.
I believe that I’ve improved upon the self-hatin’ since I first realized that it was such a serious issue, but I have a long way to go. (My sense of humor in particular goes a little too far past self-deprecating.) I think that the solution is to treat this tendency like an anger problem: when I have feelings, I’ll step away for a few minutes until I feel better or get distracted.
Here’s to 2020, folks. May your libraries thrive and your patrons throw away their own food.